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How bunos88 Handles Your Personal Information

Your account data belongs to you, and we keep it that way. This Privacy Policy sets out exactly what we collect when you use bunos88 — from account registration through GCash, Maya or InstaPay transactions — and how that information is stored, used and…

No data sold to third partiesGCash, Maya, InstaPay payment data protectedAccount data accessible on requestSSL-encrypted storageClear opt-out paths
bunos88 How bunos88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, correct an error, or request deletion of your account records, our support team handles these requests directly. You can reach us through live chat from your account dashboard, by email at our registered support address, or through the in-app help panel on mobile. We aim to acknowledge privacy requests within one business day and complete them within the period required under applicable data rules.

Team online

Live Chat

Access live chat from your account dashboard. Privacy requests raised here are flagged to our data team and acknowledged within one business day.

Email Support

Send your data access or deletion request to our support email address listed in your account settings. Include your registered name and account number.

In-App Help Panel

Open the help panel from the mobile menu, select Account and Privacy, then submit your request. Our team receives it directly and responds via your registered contact.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at bunos88 is not a checkbox — it is built into how accounts are verified, how payment records are retained and how cookies are used when you browse the site. Here is what each of those areas looks like in practice, so you know exactly what to expect from your account.

Account Security and Verification

Identity verification uses SSL-encrypted document upload. Once verified, your documents are stored in an access-controlled environment and are not shared outside our compliance function.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from the settings panel; functional cookies cannot be disabled without affecting login.

Payment Record Retention

GCash, Maya and InstaPay transaction references are retained for the period required under applicable financial regulations. After that period, records are deleted from active systems.

Your Right to Access and Correct Data

You can request a copy of the personal data we hold on your account at any time. If any detail is incorrect — name, contact number, registered email — we will correct it once you verify your identity through the standard OTP check.

What You Are Probably Wondering About This Policy

These are the questions we get most often when account holders want to understand how their data is handled. If your question is not here, reach us through live chat or the in-app help panel.

No. We do not sell, rent or trade your personal data. Information shared with payment processors like GCash or Maya is limited to what is needed to complete the transaction.

We collect your registered name, contact details, date of birth and the identity document you submit for verification. Payment references from GCash, Maya or InstaPay are also recorded against your account.

We retain records for the period required by applicable financial and data regulations. After that, personal data is deleted from active systems. You can ask for a timeline through our support team.

Yes. Submit a data access request through live chat or email support. Confirm your identity with the OTP sent to your registered number and we will send your records within the applicable statutory period.

We record the transaction reference and amount for account reconciliation. Your GCash PIN and Maya login credentials are never stored or visible to our team at any point in the process.

Raise the issue through live chat or the in-app help panel marked Account and Privacy. If you feel it is unresolved, you may escalate to the relevant data protection authority where local law provides for that right.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.